An introduction to our visiting care costs

An introduction to home care costings

Understanding your homecare funding options can be daunting, that’s why we try to keep it simple.

We understand how stressful it can be organising care for yourself or a loved one. That’s why we’ll aim to keep things as simple and straight-forward as possible when it comes to costs. We are:

• Upfront and transparent about our home care costs. There are no hidden fees or lengthy notice periods.

• Not a care agency, so you don’t have to worry about agency fees or retainers.

• Able to accept direct payments. If you’re receiving funding through social services and have opted for direct payments, we’re able to accept top-ups to these payments.

Depending on your needs, home care costs will vary. Visiting care is charged at an hourly rate with live-in care, or “24 hour care“, quoted on either a daily rate for short-term respite or weekly rate for ongoing care. We can discuss the level of care that is right for you and whether the cost of home care is financially sustainable for you and your family.

Although the majority of our families are paying for their care privately, there may be the opportunity for you to access home care funding from either your Local Authority or Clinical Commissioning Group. In these cases, we work with the funding body to get the support you need in place and give you a better quality of life at home.

An introduction to visiting care costs

For care from as little as 30 minutes per week all the way up to regular calls throughout the day, visiting care enables you to receive support that suits you. And with care that’s flexible that can adapt to your changing needs, you can rest assured that you will always have a carer there when you need them.

From the very start, we’ll give you a clear picture of how much care will cost which will be confirmed once we put a plan of care in place to suit your requirements.

Our visiting care fees start from £22.29 per hour. To find out more, click here.

Speak to our friendly advisors today and get a quote that’s tailored to your care needs. Or you can find your local branch and arrange an assessment with the team.

Clear pricing for visiting and overnight care

Unlike other care companies, with Helping Hands you can be assured there are no hidden fees. And because we’re fully regulated by the Care Quality Commission (CQC) and put so much care and attention into training our carers, we provide a quality service and home care you can rely on.

Our visiting care service is arranged around what you require. Everybody is different and that’s why we take the time to understand your unique requirements.

With home visits from as little as 30 minutes per week up to several a day, as well as the option of overnight support, we have the experience and flexibility to meet your care needs.

And because our service is so flexible, you can easily reduce or increase how much support you’re receiving, if or when your needs change.

How much does visiting care cost?

We know how important it is for you to have a clear picture of your care fees. So, we provide a simple, straightforward breakdown from the very start.

Here’s an outline of our visiting care fees:

• Prices start from £22.29 per hour for one-to-one personal homecare

• Flexible costs for visits lasting 30, 45 or 60 minutes

• Prices depend on your location and specific care needs, with differences for overnight care and support provided during weekends and bank holidays

• Call-out fee of £3.50 per visit to cover travel costs

• Free home visit from your local care specialist to assess your needs (for care lasting more than a month) and ongoing support from a dedicated contact to ensure you’re happy with our service

Call us today to discuss your home care needs and get a full quote for visiting care. Our friendly team of advisors is here seven days a week to take your call and talk you through all the options.

Your quote for visiting care will be confirmed once your local care assessor has visited you at home to finalise your care plan and double-check we have everything is covered.

Social care funding accepted

If you’re receiving social care funding through your local authority for visiting care and have a personal budget or have opted for direct payments, we are able to accept top-ups to these payments.

By choosing this option, you have the flexibility to choose your care provider rather than this being arranged for you by your local authority. You can organise this care yourself and pay for it directly, topping up the payments if needed.

Get in touch if you’d like to arrange this, or to find out more.

Quality visiting care you can trust

We look after our carers so they can give the very best care to you.

Every single one of our private carers is employed directly by us. It means we not only put special care and attention into their award-winning, industry-renowned training, but we also ensure that each of our carers have our ongoing support.

Because we’re a family-owned and family-run company, family values run right the way through our organisation, from the compassion and commitment of each of our carers through to the dedication and understanding of our managers and support teams.

And, with over 30 years’ experience as the nation’s leading home care company, we put extra special emphasis on creating care plans that are unique to each of our customers, providing them with care at home just the way they want it.

We’re here to talk through your home care options, our fees and the funding options that may be available to you. Call our friendly customer advice team today.